Curry Chaska - FAQs about Frozen Curries and Delivery
1. What types of food do you offer? We offer a variety of authentic vegetarian and vegan Indian curries, all home-cooked with love and care by our local Cumbrian family.
2. How do you deliver your food? We deliver to most addresses in the UK using reliable couriers like DPD or APC. Your items will arrive frozen, ready for your freezer.
3. What are the delivery costs? Delivery is free for orders over £49. For orders under £49, there is a delivery cost of £7.95 to cover insulated packaging and next-day courier delivery.
4. How do you ensure the food remains frozen during delivery? Our insulated delivery boxes act like mini-freezers, keeping food frozen for up to 30 hours. Items are wrapped in special insulated liners and packed with dry ice.
5. Are your packaging materials food safe and recyclable? Yes, all our packaging materials are certified food safe, recyclable, and most are compostable.
6. How do you prepare your food? We hand-cook each item from scratch in small batches, using traditional methods and family recipes. We do not use any additives, artificial colors, or preservatives.
7. How do I heat your food? All our meals are fully cooked and can be heated from frozen. Instructions are provided on each pack and on our website.
8. Can I customize the spice level of my food? Our items range from mild to hot. We recommend checking seasoning and salt before serving and adding your personal touch if needed.
9. How long will the food last in my freezer? Each item has a "best before" date on the pack, typically lasting a minimum of 3 months in your freezer.
10. Is your food safe? Our kitchen has a 5-star food hygiene rating, and we comply with all UK food safety requirements. All our staff are trained in food safety and hygiene.
11. Do you offer gluten-free options? Yes, we offer a variety of gluten-free curries and dishes to cater to different dietary needs.
12. Can I subscribe to receive regular deliveries? Absolutely! We offer a monthly curry subscription service, delivering a selection of meals ready to heat and eat.
13. Do you cater for events? Yes, we provide catering services with customizable menus, including vegan and gluten-free options, for a full Indian dining experience.
14. How can I place an order? You can place an order through our website, where you can browse our menu, select your favorite dishes, and checkout securely.
15. What makes your food different from restaurant curries? Our curries are home-cooked using traditional family recipes, ensuring authentic flavors and a personal touch that you won't find in restaurants.
16. How do you ensure the quality of your ingredients? We source fresh, locally grown ingredients and prepare our meals with care to ensure the highest quality and taste.
17. Can I track my delivery? Yes, we provide tracking information for your order, and you'll receive a text notification when your delivery is on its way.
18. What is your approach to sustainability? We use eco-friendly packaging and minimize waste in our kitchen to ensure a sustainable approach to food delivery.
19. How can I contact you for more information? You can reach us through our website's contact form or email us directly for any inquiries or assistance.
20. Do you offer any special promotions or discounts? Yes, we regularly offer promotions and discounts. Sign up for our newsletter to stay updated on the latest offers.